Handle a negative review
A ready-to-use “Work & Business” AI prompt template. Replace the (bracketed) parts below with your own needs.
Prompt template
A customer left this negative review: (paste). Write a public, sincere reply that can win back impression, showing we care and will improve.
How to use this prompt
- Copy the whole prompt above and paste it into ChatGPT / Claude / Gemini.
- Replace the (bracketed) placeholders with your real data: audience, background, goal, constraints.
- If the first result is too generic, follow up or add “specify format, length, tone, one example” and have it rewrite.