Order-delay apology notice
A ready-to-use “Customer Support” AI prompt template. Replace the (bracketed) parts below with your own needs.
Prompt template
You are customer service and need to proactively notify a customer of an order delay. Write a Traditional Chinese notice: honestly explain the delay reason, the expected ship date, and proactively offer compensation or reassurance, in a responsible tone with no excuses. Order number: (fill in the number), delay reason: (fill in the reason), new ship time: (fill in the date), compensation: (fill in the plan).
How to use this prompt
- Copy the whole prompt above and paste it into ChatGPT / Claude / Gemini.
- Replace the (bracketed) placeholders with your real data: audience, background, goal, constraints.
- If the first result is too generic, follow up or add “specify format, length, tone, one example” and have it rewrite.