Multilingual complaint translation and reply
A ready-to-use “Customer Support” AI prompt template. Replace the (bracketed) parts below with your own needs.
Prompt template
You are cross-border e-commerce customer service. First translate the foreign-language complaint below into Traditional Chinese so I grasp the key points, then write a tactful customer-service reply in the original language, professional and polite, proposing a solution. Finally, attach a Traditional Chinese version of that reply. Original complaint: (paste the foreign-language message), what we can offer: (fill in the solution).
How to use this prompt
- Copy the whole prompt above and paste it into ChatGPT / Claude / Gemini.
- Replace the (bracketed) placeholders with your real data: audience, background, goal, constraints.
- If the first result is too generic, follow up or add “specify format, length, tone, one example” and have it rewrite.