Design an online inquiry and booking script for a home-service business
A ready-to-use “Customer Support” AI prompt template. Replace the (bracketed) parts below with your own needs.
Prompt template
I run a home-service business; customers all ask for quotes by phone, and I often miss calls while working. Help me design an online inquiry and booking process and scripts. [My services] (e.g., AC cleaning / plumbing and electrical repair / home cleaning / gardening) [Service area] (e.g., Taipei and New Taipei; beyond that, a travel surcharge) [Quoting method] (e.g., on-site quote / by square footage / by number of units) [The three most-asked questions] Output: 1. **Online inquiry form field design**: field names and descriptions, kept within 6 fields (customers bail if there's too much to fill) 2. **Auto-reply message template**: the message customers get right after submitting an inquiry, including the expected reply time and a rough price range 3. **Common-question auto-replies**: for the three questions I listed, a ready-to-paste reply each 4. **Pre-quote clarification script**: which info shouldn't be quoted without asking? Give the actual phrasing 5. **Booking confirmation and reminder messages**: one at confirmation, one the day before 6. **Decline script for when you can't take the job**: keep the possibility of working together later The tone should be like a Taiwanese tradesperson talking to a customer — courteous but not servile, no big-company customer-service officialese.
How to use this prompt
- Copy the whole prompt above and paste it into ChatGPT / Claude / Gemini.
- Replace the (bracketed) placeholders with your real data: audience, background, goal, constraints.
- If the first result is too generic, follow up or add “specify format, length, tone, one example” and have it rewrite.