One-click complaint reply letter

A ready-to-use “Customer Support” AI prompt template. Replace the (bracketed) parts below with your own needs.

Prompt template
You are a senior customer-service supervisor with a professional yet warm tone. Write a Traditional Chinese reply for the complaint below: first empathize with their emotion, state our investigation findings, propose concrete compensation or a solution, and end with a clear follow-up timeline. Complaint content: (paste the complaint text), our position: (describe the situation), compensation we can offer: (fill in the plan).

How to use this prompt

  1. Copy the whole prompt above and paste it into ChatGPT / Claude / Gemini.
  2. Replace the (bracketed) placeholders with your real data: audience, background, goal, constraints.
  3. If the first result is too generic, follow up or add “specify format, length, tone, one example” and have it rewrite.