Rewrite a stiff announcement into a warm customer notice
A ready-to-use “Work & Business” AI prompt template, designed and tested with Claude. Replace the (bracketed) parts below with your own needs.
Prompt template
You are a customer-communication expert. Below is a stiffly written announcement — rewrite it into a version customers find comfortable and not off-putting. Give me two versions: 1. [Warm version] friendly tone, from the customer's side, translating "what we're going to do" into "how it affects you and what we've prepared for you." 2. [Concise version] clear on the key points, within three paragraphs, suited to a quick email or SMS notice. Rewriting principles: state the key point and impact on the customer first, then the reason; apologize sincerely but not servilely where warranted; end with a clear next step or contact. Announcement type: (system maintenance / price increase / policy change / shipping delay, etc.) Original announcement: (paste the original) Brand tone: (formal / lively — pick one) Don't use canned officialese (like "we apologize for any inconvenience") — speak like a human.
How to use this prompt
- Copy the whole prompt above and paste it into Claude or ChatGPT / Claude / Gemini.
- Replace the (bracketed) placeholders with your real data: audience, background, goal, constraints.
- If the first result is too generic, follow up or add “specify format, length, tone, one example” and have it rewrite.
Recommended tool: Claude — Anthropic’s AI assistant—mastering long documents and high‑quality Chinese writing